FAQs
Orders.
Q: How soon can I expect my order?
A: Orders are typically shipped within 24 hours Monday - Friday. Once your order is shipped you will receive an email with tracking number. It usually takes up to 5 business days for you to receive the order.
Shipping. Returns. Exchange.
Q: How much is the shipping?
A: We have wide selection of shipping options within the US, including USPS first class package; USPS priority mail; and USPS priority mail express.
A: We have a 30 days return/exchange policy. Customers can can return your sunglasses within 30 days after receiving your package and are responsible for the shipping back costs. All returns/exchanges should be returned to us in its original condition.
Q: Can I exchange my sunglasses?
A: We have a 30 days return/exchange policy.
Q: Where do you ship?
A: Currently we ship to all US states (except Alaska and Hawaii).
Q: What if my package is lost or stolen?
A: We ship packages via USPS. As soon as USPS package status says “delivered” - the package is considered to be in the customer’s possession. If your package tracking status is “delivered” and you still did not receive it - please contact your local post office.
Quality. Care.
Q: What is the best way to clean my sunglasses?
A: Clean your sunglasses using warm water and mild dish soap to rinse them off and dry them with a soft cloth. Never use hot water, dry cloth materials or paper towels as these may either scratch the lenses or damage the coating.
Product. Lenses.
Q: What materials are used in the production of lenses?
A: Seeba sunglasses:
Polarized lenses, PC (Polycarbonate), Nylon and TAC (Triacetate Cellulose).
Polarized lenses are very thin generally, the lightest.
Boom Boom sunglasses:
BBG801 and BG802 lenses are Polarized. BG803-BG812 lenses are TAC (Triacetate Cellulose)
Q: What are polarized lenses and what are their advantages?
A: Polarized sunglasses provide superior glare protection. They contain a special filter that blocks intense reflected light, reducing glare. Polarized lenses eliminate the interfering shine that occurs when light is reflected from smooth, flat, shiny surfaces (e.g. the beach, a large water body, or the mountains). These sunglasses are recommended those who spend a lot of time in conditions of excessive brightness such as beachgoers, outdoors enthusiasts, and other active individuals.
Q: What are the different lens categories and how are they different?
Fit.
A: You can see the recommended age range in the “Frame Fit” section of each model. Please note that the indicated age range is for general guidance and not all kids fall within these ranges.